Some of our products are shipped directly from international suppliers and may be subject to customs duties or import taxes upon arrival in South Africa. These charges are the responsibility of the buyer. Unfortunately, we are unable to estimate or predict what these charges will be, as they vary depending on the product and shipment.

We offer a wide range of products, including cleansers, moisturizers, serums, sunscreens, exfoliators, and treatments tailored for various skin types and concerns.

Yes, we have products specifically formulated for sensitive skin. Always check product descriptions for details and ingredients before purchasing.

Many of our products feature natural, organic ingredients. Each product page lists the full ingredient details for transparency and informed choices

We accept returns for items in their original, unused condition within 15 days of receiving your order. Please contact us at info@crownderm.co.za first to initiate a return — do not send items back without prior approval. Check our Returns and Refunds page for full details.

Once your order is shipped, you’ll receive a tracking number via email. Use it to monitor your delivery status in real time.

"We currently ship within South Africa only. Shipping fees and delivery times will be calculated at checkout."

Many of our products are dermatologist-tested for safety and efficacy. Look for this information on individual product pages.

We accept credit/debit cards and other secure payment options. Check our Payment Options page for a full list.

Yes, we frequently offer discounts and promotions. Subscribe to our newsletter and follow us on social media for updates.

Reach out via our Contact Us page or email. We’re here to assist you with any questions or concerns.